Customer Service

Shipping & Delivery

For Standard shipping (China Post or EUB), Free shipping to World Wide,reaching you 10-35 days.For Express shipping (DHL/Fedex/EMS), Order over 2KG will be shipped out via DHL/Fedex for free,reaching you 3-7 days. Handling: Item will be shipped within 1-2 working days after full payment is received. Tracking number will be updated as soon as it's available.

All shipments have been tested & inspected carefully before dispatched.

If the item is confirmed to be defective/damaged, not work or different with the product description, we'll be glad to arrange the replacement or refund to you.

If you have any other problems, please contact us freely at : [email protected]  or [email protected]

We will mark the items as "gift" and declare a low value for customs clearance, it will do help avoid your tax, but not guaranteed. For this reason, we should note all the international buyers:
1) Import Duties, Value Added Taxes and any other charges are not included in the item price or shipping costs. As an eligible importer, you are responsible for any reasonable tax.
2) Please check your country custom policy before bidding or ordering.

Return & Replacement

If you receive defective item(s), please kindly notify us within 30 days from you receive it. You will be guided to the returning instruction for replacement.

The item(s) must be returned with fully packed material without being used.

The returning shipping cost will be your own expenses by Registered Airmail.

Once we receive your returning unit(s), we will investigate the unit within 7 days.

We will issue the refund or send you a brand new replacement. Any other problems, please contact us by message.

Warranty Policy

We Provide 2 Years Warranty Service for this product. Within 30 days from you receive it, we provide new replacement for defective items, Beyond 30 days, please send back the items with your own postage, and a replacement or mending will be offered to you. Meanwhile´╝îall the items will be strictly tested before shipping, ensure it works well. Any man-made damage will not enjoy the warranty service.

Payment, Pricing & Promotions

We accept payment by Paypal only. If you want a bulk order, please contact us, we will choose the best shipping way for you.

Please contact us via LEMONBEST if you have any other problems about payment.

Feedback Policy

Your satisfaction is our goal! A Positive Feedback will be highly appreciated!

Any problem or concern, please contact us at any time!